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Baggage Information
Kan Air Checked Baggage

Upon delivery to us of baggage to be checked, we shall issue and label Baggage Identification Tag for each piece of checked baggage. Checked baggage must have your name or other personal identification affixed securely to it. Checked baggage will be carried on the same aircraft as you unless we decide for safety, security or operational reasons to carry it on an alternative flight. If your checked baggage is carried on a subsequent flight, we will deliver it to the station of your destination within a reasonable time of arrival of that flight unless applicable law requires you to be present for customs clearance.

Normal Baggage Allowance (Free)

Passenger may carry baggage with free of charge up to 20 kg base on your travel class. Subject to the conditions and limitations contained in our terms and conditions.

* Infant will not have free baggage allowance due to there is no charge of their ticket.

Categories Maximum Weight Allowance
Kan Promo 15 Kgs
Kan Saver 15 Kgs
Kan Flexi 20 Kgs

Additional Checked Baggage
● Purchase during ticket booking process

● 300 THB /flight/ passenger/ 5 kg in addition to normal allowance.

● 600 THB /flight/ passenger/ 10 kg in addition to normal allowance.

● This package can be purchased only during the booking process. Payment must be made by credit card, cash, transfer and counter service.

● Purchase after booking process (booking via call center +66 2 551 6111 only)

● 300 THB /flight/ passenger/ 5 kg in addition to normal allowance.

● 600 THB /flight/ passenger/ 10 kg in addition to normal allowance.

● 900 THB /flight/ passenger/ 15 kg in addition to normal allowance.

● 1200 THB /flight/ passenger /20 kg in addition to normal allowance.

● These packages can be purchased only after the booking process and must be purchased at least 4 hours in advance before departure time. Payment must be made by credit card, cash, transfer and counter service.

Damaged Baggage

Kan Air is liable for damages to passenger's checked baggage. The passenger must inform immediately to Kan Air staff at destination airport. Kan Air will pay 200-500 THB in case of damage to or loss of parts of baggage, including straps, pockets, hooks, wheel, external locks, zipper tabs or other parts attached to the baggage.